Burnout: Learning from experience with Dr Jess Morgan

Burnout creeps up on you. It’s gradual. Dr Jess Morgan shares her personal story with me, you can listen to us chat here: But let me share some of the wisdom from Jess on how to tackle it… 1. You are not a superhero. Being a people pleaser, seeking validation, striving to be successful, feeling…

Improvement Culture Club: Why the landscape of improvement needs to change  

Traditional improvement approaches are difficult to carry out in the current healthcare environment. It’s no secret that services are struggling to manage daily demands and pressures. Many people working in healthcare are experiencing burn-out, stress and fatigue (Kings Fund 2022). Staff are exhausted and do not have the energy, motivation or headspace to think about…

Demand and Capacity: Supporting you

Want to know more about how the Demand and Capacity Team at NHS England can help you? One of the most important things in healthcare right now is demand and capacity. Making the best use of resources and understanding future needs for patients during difficult times is vital. As waiting lists grow longer, we need…

Basic Needs at Work: Community Space

A Simple space to chat and share resources When I set up Basic Needs at Work, many of you asked if there would be a shared space to go along side it for people to ask questions, share experiences and share resources. I have looked into this and tried to find a simple space area…

Basic Needs at Work: It’s time to give staff what they need

Our working lives matter. Want something to help you improve wellbeing at work? Read on. When we go to work, we want to make a positive difference, achieve success and contribute to improving outcomes. Many of us work in healthcare because we are compassionate, caring and want to help others. The NHS is precious, it…

Bringing back Joy in Work

Everything in life seems to be getting harder. Higher expectations, less time is free, pressure to achieve more and demands from all directions. How can we gently bring back some joy in work? How do we stop ourselves from buckling under the pressure that has been created around us? Joy in work starts with understanding…

Don’t dilute wellbeing

The word “wellbeing” seems to be a popular phrase widely used to strive to improve people’s mental health and state of happiness. Whilst it is such an important focus point and crucial to help people feel better, it can sometimes be misused which leads to people being cynical about it. Wellbeing is not just a…

Empowering patients in Healthcare

Despite working in healthcare for many years, the day I went into hospital as a patient, I changed. I felt vulnerable, other people had my fate in their hands. I felt scared, what was going to happen to me, was I going to be ok? I felt inferior, I didn’t know what to fully expect…

Healthcare: Welcoming positive challenges

For patients to be ‘empowered’ we need to encourage positive challenges and provide them with knowledge. Let them know what we do and for us to not be afraid of doing this. Many patients come to harm due to poor communication, not listened to or unaware of what’s going on. This poster can be used…

Pictorial: Bullying

Usually, the majority of my artwork is based on kindness, wellbeing and empowerment. Despite trying to encourage this in the workplace, I am aware bullying does happen. Many “NHS scandals” I have read have been linked to a toxic culture centred around bullying. Bullying can cause staff to feel demotivated, scared and do things they…